Communications and Marketing Department

4 people at table with laptop phone plansWelcome to the Communications and Marketing Department! We are here to tell the wonderful stories about our great City and provide information to those who want to learn more about our great place, our great people, and our great promise. We provide the following strategic communications and marketing services to our customers: graphic design, media relations, social media, advertising, and internal communications.

Our Vision
The City of Gastonia's Communications and Marketing Department aspires to be a leader in developing effective communications and marketing strategies that provide information about the City's services and that positively engages our audiences with its brand image.

Our Mission
The Communications and Marketing Department creates high-quality communications and marketing tactics that provide the right message, to the right person, at the right time in support of our vision and to help our customers meet their goals.

Our Values
We are committed to bringing these core values to our work: integrity, inclusion, quality, collaboration, strategy, customer-focus.

Reporter on deadline 4Meet our talented and experienced staff!

Mary Elliott           Director of Communications and Marketing      704-866-6749

Omar Nelson        Digital Media Specialist                                     704-869-7865

Jessica Roberts    Web Content Specialist                                     704-866-6764 



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Gastonia, N.C., just minutes west of Charlotte, is one of the area’s best places to live and work with an ideal combination of location, size and livability. Gastonia is the largest of Gaston County’s 13 municipalities and one of the largest cities in the Charlotte metropolitan area. Selected as an All-America City three times, Gastonia’s desirable quality of life is the result of its beautiful natural surroundings, friendly neighborhoods, responsive government and vibrant business environment.


✆ 704-866-6714

⟟ 181 S. South Street
Gastonia, NC 28052