Electric Service

The goal of the City Electric Department is to maintain and operate a safe and reliable system in an economic and environmentally friendly manner for its customer owners, which includes residential, commercial, and industrial customers.
The City of Gastonia has owned and operated its own municipal electrical system since 1900. Gastonia is part of ElectriCities of North Carolina and, along with 18 other municipal partners, owns a portion of the Catawba Nuclear Station. The City supplies an average of 55,021,227 KWH per month to the 26,067 residential, commercial, and industrial customers through ten substations operating at primary voltages of 44 and 15 KV.
The utility strives to promote energy efficiency and electric safety education and provides assistance to homeowners looking for ways to reduce energy costs.
Offices for Electric Utilities are located in the Municipal Operations Center located at 1300 N. Broad Street.
For more specific information about the Department or its programs, see the Quick Links to the right or contact:
Contact Information:
Municipal Operations Center
1300 N. Broad Street, Gastonia, NC 28054
(PO Box 1748, Gastonia, NC  28053-1748)
704.866.6823 (Automated Reporting)
704.836.0055 (fax)


Gastonia, N.C., just minutes west of Charlotte, is one of the area’s best places to live and work with an ideal combination of location, size and livability. Gastonia is the largest of Gaston County’s 13 municipalities and one of the largest cities in the Charlotte metropolitan area. Selected as an All-America City three times, Gastonia’s desirable quality of life is the result of its beautiful natural surroundings, friendly neighborhoods, responsive government and vibrant business environment.


✆ 704-866-6714

⟟ 181 S. South Street
Gastonia, NC 28052