The Electric Division maintains and operates a safe and reliable system in an economic and environmentally friendly manner for its customer-owners, which includes residential, commercial, and industrial customers. The City has owned and operated its own municipal electrical system since 1900. Gastonia is part of ElectriCities of North Carolina and, along with 18 other municipal partners, owns a portion of the Catawba Nuclear Station. ElectriCities of North Carolina, Inc., is the membership organization that provides power supply and related critical services to over 90 community owned electric systems in North Carolina, South Carolina, and Virginia collectively known as public power. ElectriCities manages the power supply for two power agencies in North Carolina and provides technical services to assist members in operating their electric distribution systems.
For after-hours utility emergencies: 704-866-6843.
For assistance during normal business hours: 704-866-6714.