Financial Services

The Financial Services Department guides and supports the City with financial accountability and reporting. The Department partners with all City departments to understand their financial needs and assist them in the accurate accounting and budgeting for all revenues and expenditures, while providing accurate and timely financial information for elected officials and citizens. Additionally, Finance is responsible for the City's purchasing and warehouse functions, utility billing and customer service. The Department accomplishes its mission by working collaboratively to provide exceptional service to both internal and external customers. 

Crystal Certain Headshot

Crystal Certain

Director of Financial Services



The objective of Accounting is to maintain the fiscal integrity of the City's internal and external financial reporting. In compliance with federal, state and City policies, they ensure the accurate and timely processing of vendor invoices and capital asset tracking and reporting. Accounting is also responsible for assisting with other activities such as grant reporting, debt management and the coordination of the City’s annual financial audit.


Gastonia, N.C., just minutes west of Charlotte, is one of the area’s best places to live and work with an ideal combination of location, size and livability. Gastonia is the largest of Gaston County’s 13 municipalities and one of the largest cities in the Charlotte metropolitan area. Selected as an All-America City three times, Gastonia’s desirable quality of life is the result of its beautiful natural surroundings, friendly neighborhoods, responsive government and vibrant business environment.


✆ 704-866-6714

⟟ 181 S. South Street
Gastonia, NC 28052