Several programs offered by the City of Gastonia address special needs of our customers. These include the Medical Alert program, Pay Arrangement program, and Delayed Disconnection Policy during severe weather. For more information about any of these programs, please call our office at 704.866.6716.
For more information on Utility Customer Service see the Quick Links section to the right.
Offices for Utility Customer Service are open Monday through Friday, 8:30 am to 5:00 pm and are located in the Garland Business Center, 150 S. York Street, on the first floor.
Garland Business Center, 1st Floor
150 S. York Street, Gastonia, NC 28052
(PO Box 1748, Gastonia, NC 28053-1748)
Gastonia, N.C., just minutes west of Charlotte, is one of the area’s best places to live and work with an ideal combination of location, size and livability. Gastonia is the largest of Gaston County’s 13 municipalities and one of the largest cities in the Charlotte metropolitan area. Selected as an All-America City three times, Gastonia’s desirable quality of life is the result of its beautiful natural surroundings, friendly neighborhoods, responsive government and vibrant business environment.
⟟ 181 S. South Street
Gastonia, NC 28052