Stormwater Services

What is stormwater?
Stormwater is rainwater that collects on our rooftops, parking lots, roadways and other impervious (hard) surfaces. This water flows directly into the storm drainage system to our local rivers and streams. As stormwater flows along, it can pick up harmful pollutants (such as automotive fluids, trash, pet waste, fertilizers, and pesticides) which can impact our drinking water and the wildlife that live in and near our rivers and streams.  
The City’s stormwater system consists of more than 250 miles of pipe and 18,000 stormwater structures for gathering, draining, & transporting runoff. The City’s stormwater utility offers two different programs to help residents dealing with the effects of increased runoff. These programs vary greatly on solution options, cost, and time frame for completion.  For more information call Stormwater Services at 704.869.1063.
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The Off Right-of-Way Program
The Off Right-of-Way Program is designed to provide an open channel solution to improve stormwater problems that a property owner may be experiencing. Open channel solutions are preferred due to the overall water quality benefit to Gastonia's creek system. Requests are prioritized based on threat to structure and order received. The Off Right-of-Way Program is a cost sharing program that only requires the property owner to contribute 10% of the estimated material cost.
Storm Drain Extension Policy
The Storm Drain Extension Program offers a wide range of solutions to repair damage due to increased run-off. The program provides a financial partnership between the City and property owner, allowing more flexibility and a faster time schedule for completion. In this program, property owners pay the material cost and the City provides the installation.  Repair options range from open swales with plantings up to pipe solutions.
For more information on these programs and services, please see the Quick Links section to the right.
Offices for Stormwater Services are located in the Municipal Operations Center located at 1300 N. Broad Street.                
To report a problem with the stormwater system, use the contact information below.
Director of Public Works :  Dale Denton
Assistant Director of Public Works: Robert Cloninger
Stormwater Utility Administrator: Danon Lawson
Contact Information:
Municipal Operations Center
1300 N. Broad Street, Gastonia, NC 28054patches(PO Box 1748, Gastonia, NC 28053-1748)
704.869.1063 (office)
704.869.1945 (fax)


Gastonia, N.C., just minutes west of Charlotte, is one of the area’s best places to live and work with an ideal combination of location, size and livability. Gastonia is the largest of Gaston County’s 13 municipalities and one of the largest cities in the Charlotte metropolitan area. Selected as an All-America City three times, Gastonia’s desirable quality of life is the result of its beautiful natural surroundings, friendly neighborhoods, responsive government and vibrant business environment.


✆ 704-866-6714

⟟ 181 S. South Street
Gastonia, NC 28052