Customer Service Award
Meredith Sisson, Assistant Recreation Program Supervisor in Parks and Recreation
Meredith Sisson is the Adult Recreation Center’s program supervisor, and sets the bar for customer service, professionalism and family.
"Meredith embodies the characteristics of this award on a daily basis, and serves as a positive role model for her customers and co-workers throughout the year," Councilman David Humphries said during the Employee Awards presentation on Feb. 20th. "Her many interactions with internal and external customers exemplify an unending commitment to create a positive experience for and leave a positive image of the City with everyone she encounters. She has an uncanny ability to connect with people, offer up a smile and make them feel like family."
Meredith serves as an advisor for the Mayor’s Youth Leadership Council, and works tirelessly to juggle schedules around 26 very active high school students, according to the award nomination. Their numerous activities include serving lunch at the Senior Citizen Thanksgiving Dinner, coordinating activities for a local after-school program, planning a Christmas party at the homeless shelter, visiting with residents at nursing homes, preparing dinner for the battered women’s shelter, providing dinner and activities for the Boys & Girls Club of Greater Gaston, and organizing fishing derbies for both the Blind and Visually Impaired Group and the Gaston County Special Olympics.
She is the local Senior Games coordinator, and works in partnership with several agencies to provide a top-level Senior Games program. She always greets participants and makes sure to ask them specific questions to let them know that she cares and they are important to her, Councilman Humphries said.
"Good customer service is easy when you love your job and you love the people you are surrounded by everyday," she said after receiving her award.