1. How do you receive the electronic check stub? What does it look like?
Employees receive their electronic check stubs via email notification. You may choose your work email address, home email or both. Click on the link in the email notification and you will be prompted for a password. Please contact Payroll (704-866-6929) if you have questions about your password. The emailed check stubs will be a PDF and will look exactly like the hard copies you were receiving.
2. What are the benefits to me receiving my check stub this way?
You will receive your email notification several days before your paycheck is deposited into your account, and you can save the PDF file for easy access any time. Employees enrolled in email notification will also receive W-2s and 1095c’s via email, which is more timely and efficient.
3. What are the benefits to the City?
Enrolling in email notification streamlines the workload for the City's payroll department. Payroll personnel sets up the email information one time and from that point forward the process is automatic. Each pay period, the email notifications are automatically generated. By comparison, the hard copies must be printed, stuffed into envelopes, sorted and bundled for pick up by departments each payroll, which is less efficient than email.
Email also reduces the cost of copy paper, toner, envelopes and wear on equipment.
4. Are they easily printed out at work or home?
Yes, and you may also save the PDF to your computer, giving you easy access to your paystubs anytime. Your password is also required to access the saved PDFs.
5. When do you receive notification that you can view your check stub?
Notifications are usually received the Tuesday of payroll week but no later than Wednesday.
6. Is your money available as soon as you receive notification that you can view your check stub?
No, your money will not be available until the pay-issue date indicated on your pay stub.
7. Does the electronic version have all of the same info as the paper one?
Yes
8. Is this method secure for receiving my check stub?
Yes. The PDF attachment is sent password protected. It will go to the email you have indicated, so it should not be received by anyone else. If you have further security concerns, please contact the City’s Technology Services Department.
9. Can I choose both, to receive it electronically and also get a paper copy delivered to my office?
Yes
10. Can I choose two or more emails to have the notification sent to?
Yes
11. Can I view the check stub electronically from work or home?
Yes to both.
12. Any other employee-related financial documents you can receive electronically?
W-2’s and 1095c’s
13. How do I sign up?
Contact Nancy Trawick or Yvette James in Financial Services/Payroll and ask them to send you the form. Complete it and submit the form to Nancy or Yvette.