Q: Where can I find help after experiencing a fire?
A: Recovering from a fire can be overwhelming. The North Carolina Office of State Fire Marshal provides a detailed guide to help you navigate next steps, from securing your home to working with insurance. View the NC Department of Insurnace OSFM "After The Fire" document for guidance.
Q: Why can't I burn leaves, trash, or brush in the city?
A: The Gastonia City Ordinance section 12-4 prohibits open burning by individuals within the city limits. View the Outdoor Burning Ordinance.
Q: How can I get a free smoke alarm (formerly called a detector)?
A: If you are a citizen of Gastonia and cannot afford a smoke alarm, fill out the Smoke Alarm Request Form on the main page of our website or call 704-866-6807 during regular business hours. Arrangements will be made for a smoke alarm to be installed in your residence.
Q: How can I get a free carbon monoxide alarm?
A: At this time, free carbon monoxide alarms are not available. We strongly recommend that if you heat your home with gas, you purchase a carbon monoxide alarm and place it in your place of residence.
Q: Why can't I grill on my apartment balcony?
A: North Carolina Law prohibits outdoor grilling within 10 feet of a structure. The only exception is one- and two-family houses. For additional informaiton, review Outdoor Grilling Safety Guidelines to find out more.
Q: Do you have free car seats?
A: We do not have free car seats. If you need help installing a car seat, please call the Gastonia Police Department to set up an appointment.
Q: How do I submit plan reviews and apply for a construction permit?
A: View plan review submittal requirements
Q: Are fireworks illegal?
A: Most fireworks are illegal in North Carolina. This includes any fireworks that explode, spin, or lift off the ground. For example, bottle rockets, firecrackers, and roman candles are illegal. Permissible fireworks include sparklers, "snap and pops," and "glow worms" that do not explode. View fireworks safety for more information.
Q: What is the department's ISO rating?
A: The Gastonia Fire Department has a rating of 1 from the North Carolina Department of Insurance.
Q: If I know someone who started a fire or has been involved with fire, is there a way I can give you the information, remain anonymous, and not get involved?
A: Yes, you can call Gaston County Crime Stoppers at 704-861-8000.
Q: What kind of Knox Box do I need to purchase for my business?
Q: Who do I contact for Environmental Surveys and FOIA Requests?
A: Submit a Public Records Request.
Q: How can I obtain a copy of a fire report?
Q: Who do I contact for media relations requests?
A: Media relations requests not made on incident scenes will be handled during regular business hours only. Requests can be emailed to: Jim.Landis@GastoniaNC.GOV.
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