FEMA has approved over $170 million to more than 112,000 households to help North Carolinians as they recover from Tropical Storm Helene. FEMA and the state of North Carolina are working to ensure survivors of Tropical Storm Helene are in safe, functional housing.
Reimbursement for out-of-pocket hotel costs, financial assistance towards rent and home repair, and FEMA-provided temporary hotel or motel stays are currently being provided to eligible households. FEMA is providing Direct Temporary Housing Assistance (DTHA) to qualifying households in 25 counties. DTHA may be provided in three forms: Direct Lease, Multifamily Lease and Repair and Transportable Temporary Housing Units.
FEMA Application Deadline has been extended. Find out more by clicking below:
FAQ of the Day: What is the easiest way to apply for assistance?
Online via DisasterAssistance.gov or the FEMA app https://www.fema.gov/about/news-multimedia/mobileproducts are the fastest options. You can also apply by calling 800-621-3362 or in person at a Disaster Recovery Center (DRC).
To find a DRC nearest you, visit FEMA.gov/drc or text “DRC” and a zip code to 43362. Disaster survivors can visit any open center, including locations in other states. No appointment is needed.
Click here to find out how to file an appeal if you were denied: In English and En Español
In-Person Survivor Assistance Locations
Gaston County, NC residents affected by Hurricane Helene can meet with a FEMA professional in person at several Gaston County locations starting October 28th, 2024. All sites will be open to the public.
Location 1: East Gaston Volunteer Fire Department
108 Arrochem Way, Mount Holly, NC, 28020
Hours: 8:30am- 6:30pm
Location 2: Gaston County Social Services
330 Dr. M.L.K. JR Way, Gastonia, NC 28052
Hours: 8am-5pm Monday-Friday
Location 3: Cherryville City Hall
116 S Mountain St., Cherryville, NC 28021
Hours: 8am-5pm Monday-Friday
Additional Resources
- View Current NC Daily Fact Sheet (English)
- View Current NC Daily Fact Sheet (Español)
- Disaster Unemployment Assistance (DUA) hotline is now available to survivors of Helene. English: 919-629-3857 | Spanish: 919-276-5698. For more information or to register online, visit: https://www.des.nc.gov.
- United Way’s NC 211 is a multilingual and confidential service that provides health and human services information and referrals through a free statewide phone number (2-1-1 or 1-888-892-1162 if calling from an out-of-state area code) and website (www.nc211.org).
- NC Department of Health and Human Services (NC DHHS) is sharing guidance on actions people can take to ensure water is safe and to prevent waterborne disease or illness after the storm. Learn more at: www.ncdhhs.gov/safe-water-simplified/download?attachment.
